Privacy statement

Privacy Policy

At Plumbing HVAC Products, LLC, we understand that your personal information and privacy are very important to you and have crafted this privacy policy. Any information you share with us will be handled in accordance with this policy. We recognize that this policy may change over time and will release all future versions on this page along with their effective date. The effective date of the current policy is September 15th, 2012.

What personal information does Plumbing HVAC Products, LLC. collect?

When you visit the Plumbing HVAC Product, LLC website, we may collect information such as your IP address, pages visited, and length of visit. Some information such as preferences may be stored in cookies, which are small pieces of text kept by your browser. You can change how your browser handles cookies by altering the privacy settings, which are usually in the tools menu under "options" or "internet options".

When you register with our website, we collect personal contact information such as your name, street address, email address and phone number.  You may access and change this information at any time by logging into your account, clicking the "My Account" link, and then clicking "Manage Personal Info".

When you place an order with Plumbing HVAC Products, LLC, we keep a record of the items ordered and collect billing, and shipping information necessary to process your order. You can review your orders at any time by logging into your account and clicking the "My Account" link, which will show you an order history.

We will also collect any information you provide to us by filling out forms, creating or updating a wish list, providing reviews, emailing us, or registering for any newsletters. If Plumbing HVAC Products, LLC provides newsletters and you subscribe, you will always be given the option to unsubscribe.

Why does Plumbing HVAC Products LLC collect this information?

In most cases, Plumbing HVAC Products, LLC collects this information so that we can better serve you, our customer.  Information about your visits helps us tailor the site to better suite your needs.  Contact information is used so that we can communicate with you about the status of your order, enable your use of various website features, and provide technical assistance and customer service.  Billing information is collected so that your order can be processed. Shipping information is collected so that your order can be delivered to you. If we offer newsletters and you subscribe to them, we will use your email address to send the newsletters to you.

With whom does Plumbing HVAC Products LLC share this information?

Because we respect your privacy, Plumbing HVAC Products, LLC, will not sell, exchange, or provide your personal information to outside parties. In the course of doing business, we may employ subcontractors or third parties who have access to this information. Those parties will be fully bound by this policy and must agree to keep your information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our web site policies, or protect our company's rights, property or safety, or the rights, property or safety of others.

How is my information kept secure?

Plumbing HVAC Products, LLC takes a number of steps to ensure the security of your information. Our website is hosted by bluehost, whose security features can be read at and in their "about us" link.  In addition to our host's secure facility and redundant servers, Plumbing HVAC Products, LLC, uses SSL, secure shell, and password-protected directories to guard your information.

Your website provides links to other sites. Do you share information with them?

The Plumbing HVAC Products, LLC website provides links to the websites of many of the manufacturers of our products so that our customers can visit them and learn more about products they are interested in purchasing. These links are provided to enhance your shopping experience but they do not constitute an endorsement of those sites , their owners and operators, or the views expressed within them. We have no control over the nature, content and availability of those websites, and are in no manner responsible or liable for the availability and content of the websites to which the Plumbing HVAC Products LLC website is linked. Therefore, we cannot be responsible for the protection and privacy of any information which you provide when accessing  these sites through the Plumbing HVAC Products LLC website. These sites are not governed by this privacy statement. We recommend that you examine the privacy statement of each site you visit.

Policy Limitations

This online privacy policy applies to information collected through our website only, and not to information collected offline.